LiteScape CallTrackPRO allows legal and professional services firms to automatically associate client-matter and project codes to inbound and outbound phone calls. Users can easily assign calls to appropriate codes by utilizing simple menus from their phones–and with client/matter code learn features–CallTrackPRO automatically associates codes to regularly dialed or received calls so you don’t have to. When CallTrackPRO is combined with LiteScape OnCast, users can associate calls to client/matter codes from call context screen pops on their PCs, as well as record billable time–all without ever having to turn to their phone to answer or place calls or put pen to paper to record information about the call. Save money on manual call reconciliation; substantially increase revenue capture; and maximize use of high-value people resources, all through an enhanced user experience provided by CallTrackPRO. The Cisco Developer Network unites Cisco with third-party developers of hardware and software to deliver tested interoperable solutions to joint customers, harnessing the power and intelligence of the network. As a Solution Developer, LiteScape Technologies shares Cisco’s strong commitment to customer service and satisfaction, has completed interoperability verification testing based on criteria set forth by Cisco, and can provide its customers with 24 hour, 7 days a week customer support. With offerings such as CallTrackPro, 3.3 customers can more quickly deploy a broad range of Cisco compatible business applications, devices, or services that can enhance the capabilities, performance, and management of the Cisco network. For more information on CallTrackPro, 3.3 interoperability with Cisco Unified Communications Manager Version 9.1 go to: https://marketplace.cisco.com/catalog/products/1842.
LiteScape Technologies, Inc. markets enterprise software that enhances the value of IP Telephony by integrating business applications with VoIP and wireless devices. By communications-enabling telephones with interactive voice, text and image capabilities, LiteScape solutions improve business processes, employee productivity and the customer experience. The company’s products provide VoIP solutions for collaboration, converged CRM and secure identity management. LiteScape markets its products globally through value-added resellers and strategic partners including Cisco, Polycom and Microsoft. Headquartered in San Diego, Calif., LiteScape is privately held and funded by top tier investors.
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