- Unified communication applications are compatible with key Avaya IP telephony solutions; Allows firms to transform their operations by integrating communications with business applications
LiteScape Technologies announced that its collaborative communication and identity management applications are compliant with key IP telephony solutions from Avaya.
REDWOOD SHORES, Calif. – LiteScape Technologies, a leader in unified communication solutions that integrate business applications with Internet protocol (IP) telephony, today announced that its collaborative communication and identity management applications are compliant with key IP telephony solutions from Avaya (NYSE: AV), a leading global provider of business communications applications, systems and services.
Avaya compliance-tested LiteScape’s patent-pending Multi-modal Application Platform (MAP)™ v4.3. The platform includes collaboration, broadcast, call tracking and identity management applications that help businesses transform traditional business processes to increase productivity, improve collaboration and enhance overall security. The applications are now rated compatible with Avaya Communication Manager 3.1.2, an industry-leading IP telephony application.
“Organizations using Avaya communications solutions can feel confident that LiteScape business offerings will interoperate with their Avaya infrastructure,” said Kayvan Alikhani, executive vice president of product development and management at LiteScape.
The LiteScape Avaya-compliant applications are based on a scalable, open and standards-based platform so they can easily and cost-effectively extend business applications to both digital and IP Avaya phones.
Among the many companies using LiteScape applications are national enterprises and professional services firms that needed to streamline collaboration, call tracking and global communications.
“Avaya has significant mindshare because of its innovative solutions and an aggressive strategy to capture new business,” said Rod Hamlin, executive vice president of sales and marketing at LiteScape. “By integrating key business applications with advanced voice over IP solutions, LiteScape brings new value to Avaya enterprise customers who want to transform the way they do business.”
LiteScape is a member of the Avaya DeveloperConnection Program – an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company’s investment in its network.
As a Premier member of the program, LiteScape is eligible to submit products for compatibility testing by the Avaya Solution Interoperability and Test Lab in Lincroft, N.J. There a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compliant. Doing so ensures businesses can confidently add best-in-class capabilities to their network without having to replace their existing infrastructure – speeding deployment of new applications and reducing both network complexity and implementation costs.
“By offering compliance testing to the many innovative companies like LiteScape who are members of our DeveloperConnection program, Avaya promotes fully interoperable solutions that help businesses unleash powerful new possibilities,” said Eric Rossman, vice president, developer relations and technical alliances, Avaya. “With LiteScape applications, enterprises are able to use Intelligent Communications to connect employees and customers to information from wherever they are, over whatever device they have available – getting more out of their multivendor network and delivering new value to their bottom line.”
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including over 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet protocol (IP) telephony systems and communications software applications and services.
Driving the convergence of voice and data communications with business applications – and distinguished by comprehensive worldwide services – Avaya helps customers leverage existing and new networks to achieve superior business results. For more information visit the Avaya website: www.avaya.com. For more information on the Avaya DeveloperConnection Program, visit www.devconnectprogram.com.
LiteScape Technologies, Inc. markets enterprise software that enhances the value of IP Telephony by integrating business applications with VoIP and wireless devices. By communications-enabling telephones with interactive voice, text and image capabilities, LiteScape solutions improve business processes, employee productivity and the customer experience. The company’s products provide VoIP solutions for collaboration, converged CRM and secure identity management. LiteScape markets its products globally through value-added resellers and strategic partners including Cisco, Polycom and Microsoft. Headquartered in San Diego, Calif., LiteScape is privately held and funded by top tier investors.
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