When security of your network infrastructure is important, you need an access method that will authenticate users in multiple ways from one device: Ask who the user "IS" by using biometrics; ask what the user "KNOWS" by use of a password; and ask what the user "HAS" by using a magnetic/RFID/SMART card.
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The benefits of using the SPM solution:
- Identity Security— secure identity management when
accessing information supporting various open security and
authentication standards and protocols
- ‘Hoteling’—multi-site and/or multi-cluster
CallManager access through extension mobility
Cisco IVR Applications—selectively route calls based
on user log-in
- Session and Device Presence Management—tracks user
and transfers information for CRM applications so users
only have to input data once
- Directory Access—access to network (sites and/or
domains) directories so users don’t have to search
multiple locations for information
- Calls, Conferences and Broadcasts—Service lock-down/authentication
proxy determines which users can access applications, restrict
ability to place calls, broadcasts or participate in conferences
- Personalized XML Applications—time cards, reminders,
ring tones which means users can be more productive

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